MOHAMMED TAUHEED BABA
Electromechanical Technician | Technical Support & Sales Professional
Bida, NG.About
Highly motivated and results-oriented professional with a Higher National Diploma in Electrical/Electronic Engineering, seeking to leverage robust technical skills in electromechanical systems, computer maintenance, and customer support. Proven ability to troubleshoot complex issues, optimize system performance, and drive customer satisfaction in diverse technical and sales environments. Eager to contribute expertise to a dynamic organization focused on innovation and operational excellence.
Work
Hydro Power Generation Facility
|Industrial Trainee
Bida, Niger State, Nigeria
Summary
Gained practical experience in hydro power generation operations and maintenance through industrial training.
Highlights
Participated in operational procedures for hydro power generation systems, adhering to safety protocols and industry standards.
Assisted senior engineers in routine maintenance, diagnostics, and troubleshooting of electrical and mechanical components.
Developed foundational understanding of power plant operations, renewable energy technologies, and system efficiency.
Dstv Dealer's Branch Office
|Technical Staff
Bida, Niger State, Nigeria
Summary
Provided technical support and service for Dstv products, ensuring optimal functionality and high customer satisfaction.
Highlights
Resolved complex technical issues for Dstv subscribers, improving service reliability and enhancing overall customer experience.
Installed and configured Dstv decoders and satellite dishes, ensuring optimal signal reception and system performance.
Educated customers on product features, usage, and basic troubleshooting steps, reducing repeat service calls by an estimated 15%.
Various Clients / Self-Employed
|Computer Maintenance & Application Operator
Bida, Niger State, Nigeria
Summary
Performed comprehensive computer maintenance and operated various applications to ensure system efficiency and user productivity.
Highlights
Conducted routine hardware and software maintenance, diagnostics, and repairs, extending equipment lifespan and preventing critical failures.
Installed, configured, and troubleshot operating systems and application software, optimizing performance for diverse user needs.
Provided technical assistance and guidance to users, resolving issues promptly and minimizing operational downtime.
Retail / Service Provider
|Sales Representative
Bida, Niger State, Nigeria
Summary
Engaged with customers to promote products and services, consistently achieving sales targets and fostering positive client relationships.
Highlights
Achieved sales objectives by effectively presenting product features and benefits, leading to increased customer acquisition.
Developed strong customer relationships through excellent service and communication, resulting in repeat business and positive referrals.
Managed sales inquiries, processed transactions, and provided comprehensive product information, enhancing customer understanding and satisfaction.
Education
Federal Polytechnic Bida
→
Higher National Diploma (HND)
Electrical/Electronic Engineering
Niger State Polytechnic Zungeru
→
National Diploma (ND)
Electrical/Electronic Engineering
Bata - Kinti Comprehensive High School, Duamgi
→
Senior Secondary School Leaving Certificate
Secondary Education
Model Nursery and Primary School, Mokwa
→
Primary School Leaving Certificate
Primary Education
Languages
English
Certificates
National Power Training Institute Certificate
Issued By
National Power Training Institute of Nigeria (NAPTIN)
Diploma in Computer Application
Issued By
Federal Polytechnic Bida
Skills
Electrical Engineering
Electrical Systems, Electronic Systems, Power Systems, Hydro Power Generation, Electromechanical Systems, Circuit Analysis.
Computer Hardware & Software
Computer Maintenance, Software Application, Hardware Troubleshooting, System Optimization, Operating Systems, Data Backup.
Technical Support & Service
Dstv Troubleshooting, Satellite Dish Installation, Customer Support, Problem Solving, Field Service, Technical Diagnostics.
Sales & Customer Relations
Sales, Customer Relationship Management, Product Promotion, Client Engagement, Negotiation, Service Delivery.
General Professional Skills
Communication, Teamwork, Time Management, Adaptability, Attention to Detail.
Interests
Reading
Literature, Learning, Personal Development.
Traveling
Cultural Exploration, Adventure, Global Awareness.
References
Alhaji Danlami
07032023461
Abdullahi Yahaya
08065699039
Abdullahi Yusuf
08067484772
Alhaji Shehu Ahmad
08036718539